IT has become an integral part of every company’s landscape and in order to maximise this investment, servers, networks, PCs, printers and peripherals are required to function continuously. A well maintained enterprise ensures that user downtime is limited and staff productivity is maximised.
Managing IT assets can be a resource heavy job, with on-going issues and small fixes taking away valuable time from core tasks and the need to store parts and spares locally eating into physical assets.
Should IT equipment fail, it can cause untold damage to the business, as employees struggle to interact with systems to ensure business as usual. In addition, life-cycle management of distributed desktops is complex and unpredictable, and costs can escalate if not followed closely. Elmdale IT Support & Maintenance Service provides a comprehensive multi-vendor support package that will protect your investment.
Elmdale IT cover a full range of IT related equipment, including Desktops, Laptops, Printers, Data Centre Servers, Enterprise and Storage equipment. We can also provide maintenance of Network and Audio Visual equipment.
Our incident and problem management systems, best practice processes and technical skill sets offer cost-effective IT Support & Maintenance.
Key features of the service include rapid response regardless of location and quick resolution (wherever possible within a single remote session or visit) to minimise disruption and lost productivity.
We have developed a broad range of IT Support & Maintenance Services that reflect our customers changing needs. These can be provided independently or as part of a total managed service. A flexible pricing model approach allows charges to be inventory, population, resource or frequency based.
The model can be flexed to include combinations of these and other variables. We can provide solutions that range from standard offerings delivering the best cost benefits through to bespoke solutions to meet the needs of diverse businesses.
Colour Photocopiers A range of remarkable multifunctional products featuring the latest technological advancements for copying, printing and scanning.
Overview The 45ppm d-Color MF452 Plus and the 55ppm d-Color MF552 PLUS warm up in approximately 22 seconds and are equipped with an ultra-innovative 9” colour control panel implementing new-generation multi-touch technology and an internal print controller offering PCL6/PS3 emulation and XPS compatibility, to process the majority of document formats used in today’s offices. It also scans at up to 80ipm in colour and 160ipm in mono and standard Dual-Scan Automatic Document Feeder In compliance with the directives of the new Energy Star 2.0 standard, the new model lowers energy consumption to 0.2 Watt in sleep mode and has Typical Energy Consumption (TEC) of 1.3/3.5 kWh/week, depending on the product. It also supports SRA 3 and Banner formats and Microsoft Office Open XML, to print and save Microsoft Office docx, xlsx and pptx documents directly to and from a USB pendrive. Thanks to the internal web server, documents can also be saved/printed in cloud mode, accessing archives resident for example on a corporate FTP. Should PS3 emulation not be sufficient, a Fiery option with native PS3 is available to optimise management of colour profiles and a full range of functions required by graphic artists.
Key Features Innovative 9" operator panel with multi-touch 'Flick and Drag' technology Automatic answering for network communication even when the power has been shut-off OOXML Format File Convertor, Scan to Word, Scan to Excel and Scan to PowerPoint Direct printing of e-mail attachments, PDF, Compact PDF, JPEG, TIFF, XPS, Compact XPS, OOXML Support for Special SRA3 and Banner Paper Formats Access to the Control Panel from a Remote Tablet or PC 2 GB RAM and 250 GB HDD Supports Fiery option 3 Watt Sleep / 0.5 Watt ErP Power Save Mode