Category Archives: Olivetti MFP Tips

Printing Card/Thick Paper As a Booklet and Folded On An Olivetti MF752Plus MFD

This will work on any Olivetti or Konica Minolta based colour MFD that has a booklet folding unit in the Finisher. These are Instructions for printing on to a Card/Thick cover and  getting it folded and NOT having the print rub off or smear. This will work if you just want to do a 4 page (1 sheet of thick paper) Booklet or add a thick cover to booklet. It is important to only tell the machine it has thick paper in the machine and not select thick in the print driver.

Please see below on how to print on to thick paper/card and fold etc.

  1. Log in to machine and select copy screen
  2. Place card in bypass, a window should pop up on the display.
  3. Select thick 1 or thick 2 – do not select thick 3 as this will not work with these settings.
  4. From your computer, go to print and select printer properties

  1. Under Basic, change Paper Tray to Tray 1 – you won’t be using this if it is a 4 page booklet.

  1. Next go to Layout and select Booklet under Print Type.

  1. Next go to Finish and select Center Staple & Fold or Half Fold, both will work

  1. Next go to Cover Mode, turn on Front Cover, select Print and select Bypass Tray as the source.

  1. Next Click OK then click print

It should then print out from the bypass tray and the print should not get smeared.

Should you need any further help then please contact Elmdale Maintenance on 01189821444

 

 

 

 

How to set up colours after they go out of sync on an Olivetti colour MFD

From time to time the colours on most Olivetti colour MFDs will wander and go darker or richer, if this happens it is a simple process to get the machine to set itself back up again. You can print out Gradation sheets and the machine will read them from the glass and adjust itself back to the correct levels.

Below I’ve detailed how to set your machines colours back up. This will work for older machines as well with the current range like the MF452 etc.

On older machines press the button marked Utility/Counter, on newer machines press the Menu button and then select Utility on the screen.

Next select Administrator Settings, enter the password 12345678 then select OK

administrator-settings

Next select System Settings, then Expert Adjustment, then Gradation Adjustment.

The screen should show Image Stabilization Only and the Print button will be lit up blue, press the print key to allow the machine to read its levels and stabalize ready for the adjustments in the next step.

stabilisation

Once it has finished stabilizing the print & copy buttons should be available, select print then choose A3 if you have this type of paper in the machine and press start to print off the Gradation Sheet for measuring. The machine will tell you which way to place the sheet on the copy board glass, don’t worry if you haven’t got A3 paper in the machine, you can choose A4 and it will print 2 sheets for measuring instead.

print-gradation-sheet

Next place the sheet(s) on the copyboard glass like a normal photocopy, close the lid then press the print key to start the measurement process. When it has finished it will go back to the screen before. Select Print again and repeat the process 2 more times. Then repeat the same process for the copy setting.

test-pattern

Once you have read the patterns 3 times for the print & copy settings then you are done! You can press close until you get back to the normal copy screen.

Your machine should now be back to normal, if you need any more info or the machine still isn’t producing the colour you normally expect then call Elmdale Maintenance on 01189821444.

How to Create A LetterHead Overlay In An Olivetti Colour MFD Print Driver

How to Create & Use a LetterHead Overlay In An Olivetti Colour MFD Print Driver

You first need to create the Letterhead to use as the host image in a program such as Word or a design package such as In-Design.

create letterhead

Next with that file open you need to bring up the print dialogue for the Olivetti MFD, you can do this by selecting print and then selecting properties. Be careful not to press Quick Print as this will not work.

printer properties

Once the printer properties has been opened go to the stamp/composition tab and select create host image, then OK.

create host image

Then print the document as you would normally, this will then ask you where you want to save the file. You can save this locally or in a network location, I would recommend saving it in a network location if you want this available for several users on different computers.

save in

If you are saving this locally on the machine you have created the host image on then the driver automatically remembers where the image is. You can test this by opening a letter and then going in to the printer properties and under the stamp/composition tab selecting print host image, the KFO file should show up like below.

print host image local file

 

 

Defaulting The Print Driver To Use a Host Image From a Network Location

First locate the print driver under devices & printers on your computer, then right click and select printer properties.

Go to stamp/composition like before and select print host image, click on edit

print host image

Next click Browse files….

browse files

Then enter the UNC path (e.g. \\yourservername\folder\letterhead.KFO) to the file or use the browse function to locate the file and click open.

browse to network image

This should look something like below, you can also set if you want the letterhead to print on the 1st page or all pages. Most users just need it on the first page, especially if they are printing 2 Sided and want the second page on the reverse.

save letterhead location

This will now use the letterhead image from the network location, I would recommend using this option if you need this on a number of computers. Especially if you need to update the file as it will automatically update on all the computers.

You may also want to have a designated print driver that is defaulted to print the letter head.

If you need any more info or help with setting this up then contact Elmdale Maintenance Ltd on 0118 982 1444

 

How To Replace Staples in an FS-526 Finisher

How to replace the staples for the 100 sheet stapler on the FS-526 multi-position finisher

Remove the staple unit from the finisher by lifting the blue handle and pulling towards you.

Next squeeze the tabs marked push.

fs-526 push tabs

The top will then pivot up and you can remove the white inner cartridge.

pull out old cartridge

Next insert the new cartridge with the arrows facing down and with the tape still around the staples.

replace cartridge

Next pull out the tape and close the lid.

pull out tape

Then re-fit the staple unit to the finisher.

Should you require assistance or need to re-order staples please contact Elmdale Maintenance on 01189821444

 

How to Set Up A Receive Connector In Exchange for use with an MFD

How to Set Up A Receive Connector In Exchange for use with an Olivetti MFD

1st open the Exchange Management console on the server.

1

Go to Hub Transport on the server configuration tree.

3

Right click in the window labelled Receive Connectors and select New Receive Connector

4

Next give the receive connector a name and select internal from the list.

5

Next click on Add, then input the I.P. address of the MFD and click OK then Next, if there is already an I.P. range in the list delete it first.

6

Next click New to set up the new connector.

7

Then click Finish.

8

Next right click on the newly set up receive connector and select properties, then go to Permission Groups, make sure that Anonymous users is ticked.

9

Next go to the Authentication tab and make sure TLS is checked.

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Next go to the Network tab and check that the settings match the image below, the I.P. address should be the one of your MFD not the one in the image.

11

Next click Apply to save the settings if you have had to make any changes.

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Next enter the I.P. address of the email server on the MFD, select Start TLS and enter an email address for the machine in the field Device Email Address, you don’t need to enter any info in the authentication settings as we have set the receive connector to accept Anonymous connections.

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If you need more info on how to set up scan to email on your machine then see this blog post.

If you need any more help or you need us to set it up for you then contact Elmdale Maintenance Ltd on 0118 982 1444

Setting Up Scan To Email on an Olivetti Colour MFD

Please find below a quick walk through of setting up scanning on an Olivetti colour MFD such as an MF250 though to the latest range of colour MFD’s. The screen may looking slightly different on the different ranges but the information required is the same.

You will need to login as an Administrator through the web terminal of the machine, this can be achieved by putting the IP address of the machine in the address bar of your web browser.

ip address

Next log out as a public user.

log out screen

Then select log in as an administrator, the password is 12345678

select administrator

Once you have logged in then go to Network, Email Setting, Email TX (SMTP)

smtp 1

Next enter your email server details, make sure to enter an email address for the machine to use. Enter any authentication details to allow it to connect to your email server, this might not be needed, if it won’t connect try turning this off.

You may also need to enter an email address for the Administrator before the machine will work as well. This can be done by going to the maintenance tab on the web interface (still in the admin screen) see below.

admin email address

Once all this information has been entered then log out of the Admin screen, it is important to do this as the machine will be locked until you have logged out and the users won’t be able to use it.

Next set up some email addresses in your address book, you can do this from the web page as well but you don’t have to be logged in as the Admin. If you go to Store Address, New Registration

address book

Select Email, OK

email address book

Fill in the details and select OK.

email information

Once you have finished adding entries to the address book you can now go and test to see if it works.

If you have any problems you can check in the Job History, on newer machines you should have an error code which will help you fault find, see below.

error codes

Should you need any help with setting this up or any other enquiry then call Elmdale Maintenance Ltd on 0118 982 1444 for assistance.

If you looking to set up scan to folder then you might want to read this post.

Setting Up Scan To Folder (SMB) on Olivetti MF222Plus Colour MFD

Setting up scanning to a folder is quite a straight forward process on an Olivetti MF222Plus.

First thing you need to do is create a folder on your computer or server. Then share it, the easiest way to share a folder in windows is to right click on the folder then select properties.

folder properties

 

Next select sharing and go to  advanced sharing (1) then check the box to share the folder (2) you can change the share name if need be, next set the permissions of the folder you are sharing (3)

 

share

 

Set the folder permissions to specific people or set to everyone full control, this allows the machine to deliver the scanned doc in to the folder. If it isn’t shared then the machine can not scan back to the computer.

 

permissions

 

The next thing you will need to do is get the hostname of the computer you are scanning back to, this is quite straight forward to do, you can obtain it by first holding down the windows key on your keyboard then hitting the R on your keyboard.

 

run command

 

This will bring up the run box, next type cmd and click ok to bring up the windows command prompt. Then type hostname in the command prompt window and press enter on your keyboard, you will then see the hostname of your computer. As you can see in the example below it is PC9.

 

cmd prompt

 

Once we have the hostname and a folder set up the next step is to open up the web interface of the Olivetti MF222Plus. This is done by typing http://IPADDRESSOFTHEMACHINE (i.e. 192.168.1.150) in the address bar of your web browser.

(You can find out the IP address of your machine either from the port settings on your print driver or by printing out the configuration page at the machine in user settings.)

Next go to the Store Address tab of the MFD’s web page.

 

store address

 

Then click on New Registration in the Address Book List.

 

new registration

 

Next fill in the fields like below,

 

address book entry

1. The name that will be displayed on the machines display

2. Check the main box and the area of the address book that it will reside.

3. Check the box for the hostname.

4. Add the hostname (e.g. PC9) that you got from the command prompt, then the share name of the folder you set up, then a valid windows user name and password that has access to the computer you are scanning back to.

5. Then click OK to store the details.

You should get the message below if it has been set up on the machine.

You can set up more scan folders by clicking Continue Registration or just click return or close the web browser.

address book complete

 

You should now be able to scan back to your PC or server, if it fails for any reason and you require assistance then contact Elmdale Maintenance on 0118 982 1445.

This process can be used on all Olivetti, Konica Minolta, Develop colour MFD’s such as Bizhub C224e, 284e, 364e, 454e, 554e or Olivetti MF282Plus, MF362Plus, MF452Plus, MF552Plus, MF652, MF752 or Develop Ineo+ 224e, Ineo+ 284e,Ineo+ 364e,Ineo+ 454e,Ineo+ 554e

How to Configure An SMTP Relay in Exchange on SBS 2008 To Allow An MFP To Use Scan To Email

We occasionally have issues when setting up scan to email for clients where you get server connect errors, this is due to Exchange not allowing the MFP to relay through it. In most cases we have mentioned this to the companies IT representative and they have configured it for us.

Should the need arise I have found the following article from the Official SBS Blog: How to Configure Trusted SMTP Relay in Exchange on SBS 2008  just in case it is needed in the field.

There is also another article which I originally found at MPECS Inc. Blog where they configure it for use with a Konica Minolta bizhub machine which may be of use as well.  Or you can check out this post at Lyle Epstein’s Systems Engineer Blog which is also helpful.

How to Configure Trusted SMTP Relay in Exchange on latest windows servers SBS 2008 onwards

Today we will discuss the steps necessary to allow trusted internal servers and external authenticated users to relay email through your SBS 2008 server. You would do this for scenarios in which external POP3 or IMAP4 clients or an internal application server needs to send email through your Exchange server. This is not to be confused with external anonymous relay, where your server is open to any connecting IP address for abuse.

The key to making this secure is restricting access through either authentication or connection control (filtering by IP address). You will also see how SBS 2008 configures TLS in Exchange to encrypt your traffic to protect against eavesdropping.

Application Server Relay

SBS 2008 Setup creates a Default receive connector in Exchange to allow internal machines using Basic over TLS, Exchange Server, or Windows Integrated Authentication to relay. It listens on port 25 and allows connections from any IP address in the internal LAN. You may need to perform some extra configuration on your application servers to meet the authentication requirements of the connector.

You can tone down the security requirements in favor of an easier deployment by creating a new receive connector that allows anonymous relay, but only from specific IP addresses.

The Exchange blog already has a nice walkthrough on how to configure this. The requirements for SBS are no different. You can reach it through the following link: http://msexchangeteam.com/archive/2006/12/28/432013.aspx

External Client Relay

Exchange 2007 makes it easy to properly configure an external client receive connector. The first option you choose when creating a new connector is its intended use. When you select “client”, the connector is automatically configured with the proper port, authentication settings and permissions. All you need to choose is the name and remote IP ranges for the connector.

In the Exchange Management Console, expand Server Configuration > Hub Transport and under Actions choose New Receive Connector

clip_image002

On the introduction screen you choose the name and intended use. Choose Client

After this, you will select what remote IP address ranges that will be allowed to connect. The default includes all IPs.

clip_image004

At the completion screen, you can view the powershell command that has been applied behind the scenes:

New-ReceiveConnector –Name ‘Client’ –Usage ‘Client’ –RemoteIPRanges ‘0.0.0.0-255.255.255.255’ –Server ‘SERVER’

Now we can verify the network, authentication, and permission groups settings to see how a Client receive connector has been configured. If you go to the properties, you will see that it’s listening on port 587, that it has enabled Basic authentication over TLS, and that it is only allowing Exchange Users (Authenticated Users) to connect.

NOTE: Make sure that port 587 is open in your firewall

Further inspection of the AD permissions on the receive connector show that authenticated users have the ms-Exch-SMTP-Accept-Any-Recipient right. This is the relay permission and should never be owned by anonymous users. You can view this either through ADSIEDIT or by running the following powershell command:

Get-ADPermission “Client Receive Connector Name” | where {$_.ExtendedRights –match “ms-Exch-SMTP-Accept-Any-Recipient“} | fl

If you have successfully run the Internet Address Management Wizard from the SBS Console, then your Exchange certificate for TLS has already been installed and configured. You can verify this by running the Get-ExchangeCertificatecommandlet and find the certificate with your external DNS domain name. The certificate will have IPWS listed under Services, which stands for IMAP, POP, Web and SMTP respectively.

clip_image005

At this point, make sure that your Client receive connector is configured with the same FQDN that is listed in the subject of your Exchange certificate. This will be displayed in the banner:

clip_image007

Once all of this is done, you are ready to setup Outlook, Outlook Express, Windows Mail, etc. Important points here are:

  • The client machine must trust both the Exchange certificate and the Root CA in which it was created from. A good test is to open IE on the client and browse OWA to see if you get the certificate warning(s).
  • You must configure the mail client to connect on port 587 and to send the proper credentials for authentication.
  • The server requires a TLS connection, you must specify this in the mail client

 

Should you require any further info then contact Elmdale Maintenance on 0118 982 1444

Olivetti Colour Print Driver Settings

These are our Standard Print Driver Settings for the Olivetti range when we install a machine at a client. They cover most of the current range and each driver has many of the same features and the settings are in the same place but may just be labelled differently. If you get stuck the contact us and we will try to fill in the gaps.

1. Turn off Auto in “Obtain Settings” this is under the Configuration tab in the printer properties. This is important to do as the driver will constantly query the printer if it isn’t turned off and will cause a delay when the user wants to make any changes to print settings.

Obtain Settings

2. Next we turn off “My Tab” this is under the settings tab, click the box that says “My Tab Settings” then un check the radio button that says “Display My Tab”

My Tab Settings

3. Next go to “Advanced” then “Printing Defaults” change the quality from Auto Colour to Grayscale, unless you want everything to print as colour then leave this setting alone. If this is a driver that is held on a server and shared out to clients you will have to repeat this setting under the “General” tab in “Printing Preferences” otherwise when the driver is loaded on the client computer the setting will not be transferred across correctly.

Quality Settings

4. Under the same 2 tabs in the properties of the driver you will need to alter the duplex setting if you do not want all your prints to come out 2 sided. If you do want everything 2 sided then again you can leave this setting.

Duplex Settings

If you need any more information then please contact Elmdale Maintenance on 01189821444